E-Coaching: Maximising Accessibility and Flexibility for the Modern Workforce

1 May 2023

What is e-coaching?

E-coaching, also known as electronic coaching, utilises digital communication channels such as the Internet to create a virtual coaching experience that emulates in-person coaching. This can be achieved through various methods such as email, videoconferencing, and instant messaging.

Organisations have increasingly embraced e-coaching due to its numerous benefits, while clients and coaches alike can reap the rewards of its transformative impact.

Anywhere, anytime: e-coaching’s accessibility

One of the significant advantages of e-coaching is its accessibility. Clients and coaches can work together from anywhere worldwide, eliminating the need for travel time and expenses. This accessibility also means that clients have access to a more extensive range of coaches, giving them the opportunity to work with someone who has expertise in their specific area of interest. For organisations, e-coaching can be a cost-effective solution for coaching remote employees.

E-coaching also allows for more frequent coaching sessions and makes coaching available on demand. Unlike traditional coaching methods that often have limitations in terms of time and availability, e-coaching enables clients to receive coaching at their convenience, resulting in accelerated learning and improvement. This allows clients to take greater control over their learning journey, working at their own pace and with a more flexible approach that accommodates their busy schedules. As a result, e-coaching can foster a more personalised and adaptive learning experience that meets the specific needs of individual clients.

Digital brides: enhanced feedback and knowledge sharing

Another benefit of e-coaching is its ability to facilitate feedback and knowledge-sharing among professionals and coaches. With digital tools such as videoconferencing and instant messaging, coaches and clients can easily communicate and share resources and documents in a structured manner as background information to help the client gain key insights. This can improve overall performance and productivity and can help build a stronger team dynamic.

Blended coaching: the best of both worlds

The blended model broadens the scope of coaching by encompassing different communication channels and tools for client-coach interactions. It allows clients to benefit from different approaches (F2F, videoconferencing, phone, email, text messages), combining flexibility, accessibility, synchronicity and asynchronicity depending on the chosen channel for each exchange. For example, a blended coaching model may involve an initial in-person meeting, followed by a series of video call sessions, with occasional text messages in between, as needed. This approach can be customised to meet the specific needs of the client. It can be particularly beneficial for those who prefer a more personal approach to coaching but also need the flexibility of e-coaching.

What makes UNLOQ’s personalised and blended e-coaching stand out?

UNLOQ strongly emphasises development and personalisation in its approach to e-coaching. The UNLOQ Campus digital platform enables coaching sessions to be seamless and immediate, providing clients with direct and personable access to their coaches. For example, our platform enables clients to engage with their coaches at any time, even outside designated coaching sessions, ensuring that important matters are not forgotten and are addressed promptly. Moreover, clients can reflect on their coaching journey and respond at their convenience, regardless of location or time zone.

UNLOQ’s coaching programs

UNLOQ’s coaching programs are meticulously customised to meet each client’s specific needs and preferences, utilising a range of media channels that best suit each individual. This includes a combination of written and video coaching techniques, harnessing the power of the blended model to optimise the effectiveness of e-coaching sessions. At the heart of UNLOQ’s approach lies the ABC model of Accelerated Behavioural Change, which consists of three key phases. The initial phase involves exploring the areas clients want to work on, followed by a second phase focusing on skill-building and strategy development. Finally, in the third phase, new behaviours are consolidated and embedded. With the UNLOQ Campus digital platform, clients can seamlessly navigate through each phase of the coaching journey, benefiting from a clear roadmap to progress and the ability to revisit previous sessions at any time. This level of flexibility allows clients to reflect on their progress, stay accountable, and move through each stage at their own pace while tracking their progress.

E-coaching is a powerful tool that can significantly benefit organisations, particularly in today’s digital world. By leveraging the capabilities of e-coaching platforms like UNLOQ, organisations can deliver coaching sessions that are cost-effective, accessible, and flexible. The humanising approach UNLOQ employs ensures that clients receive the same care and attention as they would in a traditional coaching session. By personalising coaching sessions to each client’s needs and preferences, UNLOQ empowers clients to achieve accelerated behavioural change and drive positive outcomes for themselves and their organisations.

If you want to learn how can UNLOQ help your organisation become more accesible and flexible contact us.